Account Manager Jobs Opportunity at IDC in USA

Job Title: Analyst Account Manager, Investment Research Services
ID 2012-1309
# of Openings 1
Job Location US-MA-Framingham

More information about this job:
Overview:

IDC, the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets, is seeking a Analyst Account Manager for its Investment Research Services team. This position will be supporting IDC’s financial services account base. This audience is strategic in focus and strategic to the growth of IDC. The IT Professional customer has dynamic, broad IT research needs to support their missions in a world that is constantly and rapidly changing. IDC’s customers often manage multi-billion dollar IT budgets and initiatives that determines the future success of their company.
Responsibilities:

The Analyst Account Manager role is a key, competitive value for IDC’s solutions and requires a dynamic, self starter who is highly customer centric. This position serves as the central point of contact for client relationships and works in close partnership with IDC’s research, marketing, and sales organizations. This position will emerge to being involved in product planning, customer analysis, audience analysis and expertise as well as a host of other developmental opportunities.



Responsibilities for the position include:

Developing a deep knowledge of IDC’s solutions and client research needs

Interpreting and fulfilling client research inquires

Determining, recommending, and providing key, relevant content

Creativing content for specific proactive account support

Coordinating interactions with IDC analysts via calls/presentations/onsites etc

Analyzing and reporting on client activity and provide internal direction

Participating in marketing/sales/account reporting activities, as well as, client development efforts including trials, campaigns, onsite visits, and regular interactions with client



The ideal candidate possesses excellent professional communication skills, a passion for achieving results, customer centricity, team mindedness, and can find creative approaches to solving customer problems. IDC seeks someone who will provide a well organized, energetic approach to customer management. This person must be able to balance multiple tasks and have a results-minded attitude to solving customer needs, and championing IDC research into their solutions. This is a highly visible, dynamic position that affords growth potential into further key strategic positions.


Qualifications:

The successful candidates will have 2-4 years of customer service experience, or experience in IT, or financial research. This person must possess excellent verbal and written communication skills and be enthusiastic about Information Technology. S/he must have the ability to work within a team environment and possess good organizational and time management skills. This position entails occasional travel within the U.S.

A bachelor’s degree is required, preferably in Information Technology, Business, or Sciences. This position is based out of IDC’s corporate office in Framingham, MA.



IDC is an Equal Opportunity Employer. IDC does not discriminate on the basis of race, color, religion, national origin, sex, age, ancestry, sexual orientation, genetics, disability, handicap, veteran status, marital status, pregnancy-related conditions, or political beliefs.

Deadline Date: 28th Feb 2013
How To Apply:
https://careers-idc.icims.com/jobs/1309/job