Administrative Associate Jobs Opportunity at McDonald's in USA

Job Title: Administrative Associate

Job Description Position Purpose Under limited direction, anticipates and executes administrative deliverables of department. Performs advanced administrative functions that support the needs of internal and external customers. Principal Accountabilities In addition to following McDonald's policies and procedures, principal accountabilities include, but are not limited to: Core Administrative - Transfers administrative/departmental knowledge to administrative team. - Tracks and responds appropriately to incoming calls and letters of external customers. - May coordinate and assist with customer service processes including the regional customer satisfaction measurement system. - Serves as a department resource for ideas and direction. - May provide administrative support and input to the budget process. - May process telephone calls and answer inquiries. - Opens, sorts, and distributes incoming mail, reports, and correspondence for principals. - Produces correspondence and reports using appropriate software and tools. - Establishes and maintains files and records. - May maintain inventory and orders office supplies. - Arranges travel reservations and accommodations. - Manages calendar for self and principals/customers. Workflow Management - May coordinate the workflow of clerical staff. - May provide input to workplan, development goals and performance appraisal process. - Develops systems to streamline and gain efficiencies in work processes. Special Projects - Responsible for new employee orientations and training. - Coordinates and participates in the planning and execution of special events for department. - Coordinates specialized or complex projects and meetings. - Participates on cross-functional teams as assigned. - May provide administration for office systems (voice-mail programming, PBX).
Minimum Requirements Minimum requirements for position: - AA degree in Business Administration preferred - 3-5 years proven Administrative experience - Expert Level proficiency in Excel and Website/Internet
Country United States
State Minnesota
Requisition Number 902BR
EOE Statement McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.

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